Privacy Policy
Effective Date: March 1, 2020
Ridge Top Aerial Technologies, LLC ("Ridge Top") values your privacy. This Privacy Policy ("Policy") explains how we collect, use, and protect personal information from visitors to our website and users of our online facilities and services. Our Policy is designed to exceed existing privacy standards and ensure transparency in how we handle your data.
We reserve the right to modify this Policy at any time. Please check this page periodically for updates. If we make significant changes to how we use personally identifiable information, we will notify you by email, allowing you to opt-out of any new practices.
By using our website, www.ridgetoptech.com, you consent to the data practices described in this Policy.
Scope of the Privacy Policy
This Policy explains:
What information we collect.
Why we collect information and the legal basis for doing so.
How we use the information and who we share it with.
Your rights and choices regarding your information.
How we protect your information.
Information We Collect
Personal Information:
Information you voluntarily provide, such as your name, address, email address, and payment details.
This information is collected when you make purchases, complete forms, or interact with us through surveys and email communication.
Non-Personal Information:
Anonymous data like age, gender, browser type, IP address, and operating system.
This helps us improve our services and maintain quality.
Collection Practices:
We only collect information you knowingly provide.
Information is used solely for the purposes stated in this Policy or as otherwise consented to by you.
Why We Collect Information
We collect information to:
Fulfill your requests for products and services.
Improve our offerings and website functionality.
Send promotional emails (with your consent).
Conduct surveys and market research (with your consent).
Customize our website based on your preferences and behavior.
Retention Period:
Data is retained only as long as necessary, based on:
Relevance of the data to our services.
Legal, regulatory, and business requirements.
Your consent and our legitimate business interests.
How We Use and Share Information
Use of Information:
To provide and improve our website and services.
To inform you of products, services, or updates that may interest you.
To complete surveys or questionnaires about current and future offerings.
Disclosure of Information:
We will not sell, rent, or lease your personal information to third parties. However, we may share your information:
As needed to provide requested services or products.
With your consent or as described in this Policy.
In aggregated, anonymized formats that do not identify individuals.
When required by law or legal processes.
To auditors or legal entities under strict confidentiality agreements.
To protect our rights, property, or users as necessary.
Non-Marketing Communication
We may contact you for non-marketing purposes, such as:
Alerts about bugs or security issues.
Changes to your account or our services.
Regulatory compliance updates.
In some cases, we may use public platforms, such as our website or newspapers, to notify users.
Data Protection and Security
We take appropriate measures to protect your information:
Online Security: Sensitive data (e.g., credit card details) is encrypted using SSL (Secure Socket Layer) and transmitted securely. Look for the lock icon or "https" in your browser’s address bar.
Offline Security: Access to personal information is restricted to employees performing specific roles (e.g., billing). Data is stored on secure servers in controlled environments.
Rights and Choices
Unsubscribe or Opt-Out:
You can unsubscribe from promotional emails by contacting info@ridgetopsketch.com.
To opt-out from third-party communications, contact the specific third party directly.
Access and Correction:
You may request access to or correction of your personal data by contacting us.
Children’s Privacy (COPPA Compliance)
Our website is not directed at children under 13, and we do not knowingly collect their personal information. If we discover such data has been collected, we will:
Delete it from our records, or
Obtain verifiable parental consent.
Anyone under 13 must have parental or guardian permission to use our website.
Links to Third-Party Websites
Our website may contain links to external sites. Ridge Top is not responsible for the privacy practices of other websites. We recommend reviewing the privacy policies of any site you visit.
Notice to European Union Users (GDPR Compliance)
If you provide information to us, it will be transferred to the United States, which may not provide the same level of data protection as the EU. By submitting your information, you consent to its use and storage as outlined in this Policy.
To fully comply with GDPR, we implement measures such as:
Data processing assessments.
Agreements with third-party vendors.
Appointment of a Data Protection Officer, if necessary.
Protocols for handling potential data breaches.
Acceptance of Terms
By using this website, you accept the terms of this Policy. Continued use after updates signifies agreement with the revised terms.
Contact Information
If you have any questions or concerns about this Policy, please contact us:
Email: info@ridgetopsketch.com
Phone: 800-734-5709
Mailing Address:
Ridge Top Aerial Technologies, LLC
Boerne, Texas 78006
